Symbolise is Channel Partner for Skyline, the Belgian supplier of DataMiner Network Management tool. DataMiner is an off-the-shelf solution with a very pronounced open architecture and industry standard interfaces. DataMiner is the only true multi-vendor solution in the industry, and can be integrated with any device from any vendor, irrespective if that device has a standard or proprietary interface. In fact, Skyline delivers the DataMiner platform with the guarantee that it can be interfaced with any device or system from any possible vendor, irrespective the interface required, today and in the future. One platform enabling you to manage your entire operational systems, whatever devices and systems you have today or will be buying in the future.

Across the different vertical markets in the communications industry there is a general consensus that the key for further optimization of the operations is intuitive management of services. Because of the increasing complexity of today’s communications markets, the traditional device centric approach simply no longer suffices. Operators at the Network Operations Center (NOC) can no longer be expected to be system experts, capable of linking the technology with the business services it is carrying. The DataMiner solution, because of its unique distributed intelligence architecture, offers operators the opportunity to deploy the optimal solution for its individual requirements, whether that is centralized, regionalized or fully distributed

DataMiner provides various means to implement a true service / customer perspective on the operations, including the ability to report in real-time which services are affected by a specific device alarm. Aside from the real-time service impact analysis, DataMiner also maintains an unambiguous service alarm history. Consequently, at any time, the operator can retrieve a history of alarms that affected a specific service, and as a result could get alarm from different devices, depending on which devices were used at a specific point in history for that service.

DataMiner SLA Management is a cutting-edge DataMiner technology, which provides operators with a business perspective on their operations. In addition to the typical device and service information, DataMiner SLA Management factors in the historical performance weighed against the defined objectives, and provides valuable business impact information.

With its uniform and consistent access method, any user can interact with any device or system under management in one and the same way.

As a trained ChannelPartner, Symbolise will lead DataMiner implementation and will provide customer onging support with Software Updates, Expansions and Change Management.

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